This policy describes how we collect, use and look after the information you provide us.
This Privacy Policy only relates to personal data collected by CAMRA via the CAMRA website, membership forms, survey responses, emails and phone calls.
At CAMRA we look after your details carefully. We adhere to the requirements of the UK Data Protection Act 1998 and we are registered as a data controller which is looked after by the information Commissioner.
Personal information provided to CAMRA via the CAMRA website, membership forms, survey responses, emails and phone calls will be used for the purposes outline below.
- Administration of membership(s)
- Fulfilment of orders for goods and services requested
- In-house research and statistical analysis
- Communication about campaigns, membership and other activities
- Communication about special offers from carefully selected organisations either by reciprocal offers or by organisations that make a financial contribution to CAMRA's funds.
Processing personal data for the above purposes may entail sharing your information with employees and contractors. Agreements exist between CAMRA and such parties that there must be no further disclosure of such personal data.
By providing your personal data to CAMRA you consent to the processing of such data by CAMRA as described in this Privacy Policy. You can alter your preferences as described below.
As a membership organisation and one that actively campaigns we will be contacting our members. The two key ways we do this are through post and email.
We will send you items relating to your membership ‘contract' as follows:
- Welcome letter with membership card and members' pack
- Your monthly copy of our campaigning newspaper What's Brewing
- Renewal notices and administration letters to do with your membership.
CAMRA will occasionally contact you with information, via post or email, related to our campaigns as well as issues we feel our members may be interested in.
We do not pass your details to third parties. We may pass on communication about special offers from carefully selected organisations. However these are done in-house and therefore your data is not passed to the third party.
CAMRA has over 200 branches. Each has an elected committee of volunteers. The membership secretary within this branch committee has access to members contact details. They are encouraged to send welcome letters and local information 2 or 3 times a year.
By providing your contact details you are agreeing to be contacted by CAMRA for the reasons detailed above. If at any time you want to alter your preferences or request that CAMRA stop communication with you then you should contact us as described in the section titled Verifying, updating and amending your personal information.
You have the right to ask CAMRA, in writing, for a copy of all the personal data held about you. This is known as a ‘data subject access request'. Upon payment of a fee of £10 we will collate the data requested and send it to you within the 40 day maximum period as stipulated by the Data Protection Act 1998.
Please apply in writing to:
The Data Controller
CAMRA
230 Hatfield Road
St Albans
Herts
AL1 4LW
We aim to keep your records as up-to-date as possible. If, at any time, you want to verify, update or amend your personal data or preferences please contact us.
This also relates to opting-out of future communication such as e-mail post etc for items other than those related strictly to your membership ‘contract'.
Please provide your membership number, surname and postcode to help us track your membership record. You can contact us as follows:
by post
Membership Services
230 Hatfield Rd,
St Albans
Herts
AL1 4LW
by telephone
01727 798440
by email:
membership@camra.org.uk
If you wish to opt out from receiving future emails from CAMRA other than those related specifically to the administration of your membership contract then email emailoptout@camra.org.uk.
Please allow up for 10 working days for us to amend your details.
Online
Alternatively you can amend your contact details online at www.camra.org.uk. If you log in using your username and password you can select to amend details and preferences. Then select personal details and preferences and log in to change your personal contact details. These details need to be changed for both members if in a joint membership. These changes are actioned within 2 working days. It is noted on your record that you chose to change these details and therefore any mistakes are not CAMRA's responsibility.
A 'cookie' is a small text file that is placed on a user's computer hard drive by a website. There are several types of cookie and the most common are often referred to as 'session' cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
CAMRA uses benign, short lived 'session' cookies and 'first party' cookies to tell whether a website user has logged-in, where to find details that can be used to pre-fill parts of on-line forms, such as the CAMRA shop. They are also used to track anonymously which areas of the site are popular and which are not used; this allows us to target carefully our website resources.
CAMRA uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for CAMRA and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
CAMRA also uses cookies in its email communications to personalise the email and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.
Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies or first party cookies.
If CAMRA decides to change its privacy policy, it will post such changes on its website under the section entitled ‘Privacy Policy'.
Download CAMRA Privacy Policy (PDF)